How to turn off Bookings
To turn off Bookings in TeleportHQ, open the Bookings panel, click the gear (Booking Settings), scroll to Disable Bookings at the end, type disable bookings and click Disable Bookings. You can also switch off Bookings enabled in Plugins → Bookings. TeleportHQ removes the booking pages and their workflows, and keeps your items, bookings and settings in your database, so switching Bookings on again brings them back. Publish your site for the change to reach your live site.
Before you start
- Your project stays a web app. Turning off Bookings doesn't turn the project back into a Presentation Website. To do that, restore the backup Before Web App features Enabled, or ask TeleportHQ support to restore it (backups aren't included in the trial, so on a trial, ask support). See How to back up and restore your project.
- Customers lose their booking pages. Once you publish, the booking pages are gone from your site, including the page your booking emails link to. Answer or cancel upcoming bookings first if your customers still need them. See How to find and manage bookings in Growth.
- Want to keep the page design? A backup of the project keeps the pages as they are now. See How to back up and restore your project.
Steps
Turn off Bookings from Booking Settings
- In the left sidebar, click Bookings.
- In the panel header, click the gear (Booking Settings). The Bookings Setup drawer opens.
- Scroll to the end of the drawer, to Disable Bookings. It says what goes and what stays.
- In the box under Type "disable bookings" to confirm:, type
disable bookings. - Click Disable Bookings. The message "Bookings have been disabled." appears, and the drawer closes.
Turn off Bookings from Plugins
- In the left sidebar, click Plugins.
- Click the Bookings row. Its pill says On. A drawer titled Bookings opens.
- Under Feature, switch off Bookings enabled.
- The Disable Bookings window says "This removes the booking pages and their workflows from the project. Your items, bookings and settings stay in your data source." Click Disable Bookings, or Cancel to keep Bookings on.
You can also ask the AI Assistant to switch Bookings off.
What turning off TeleportHQ Bookings removes and keeps
Removed:
- the booking pages in the bookings folder, and their workflows;
- the item card components Bookings made, the Bookings tab of the customer's account page, and the BOOKINGS section of your admin panel;
- the booking reminders;
- your payment providers and the invoices made with them, unless your project has a store, or had one. The keys you saved stay in your project's Secrets;
- the Bookings button in the left sidebar, the Bookings group in Growth, and the Bookings badge on your dashboard card.
Kept:
- your items, bookings, opening hours and booking settings, in your TeleportHQ database;
- your own pages that Use my existing pages made into booking pages, emptied of what Bookings put there;
- sign-up and login, and the admin panel.
TeleportHQ removes the Book online links from your navigation and footer. Other links to the booking pages, for example a booking button on your home page, stay but no longer lead anywhere: remove them or point them at another page. If Remove links when a page is deleted is off (Project settings → Editor → Preferences → Editing), the navigation and footer links stay too, without their link. If you switch Bookings on again later, check that your links lead to the new booking pages.
Check that it worked
The Bookings row in Plugins says Off, the left sidebar has no Bookings button, and the Pages list has no bookings folder. Publish your site so the booking pages leave your live site too. See How to publish a web app.
Troubleshooting
The Disable Bookings button stays greyed out The box must say disable bookings exactly. Capital letters and spaces before or after don't matter.
The window says "This cannot be undone. Are you sure you want to disable it?" The booking pages are removed, and any changes you made to them are lost. Your items, bookings and settings aren't: switching Bookings on again builds fresh booking pages over them.
You want Bookings back Switch it on again. The Activate Bookings window says "Your booking pages were deleted, but your items, bookings, opening hours and booking settings were kept. Activating bookings builds the pages again." Each time you switch Bookings on counts toward the limit of 10 per project. See How to add bookings to an existing project.
Good to know
- Bookings has no pause. To stop new bookings for a while without removing the pages, close the days in Closed Days or hide your items instead. See How to set opening hours, start times and closed days for bookings and How to add a bookable item.
- Your store isn't affected. A store keeps its payment providers, orders and invoices.
- Changes go live when you publish. Until then, your live site keeps its booking pages.