Bookings

Bookings is the TeleportHQ plugin that lets visitors book rooms, appointments, tables, classes or rentals on your site, with booking pages and a live calendar, online or on-arrival payment, customer emails and accounts, and places to manage every booking in the editor and in your site's admin panel.

To add bookings to an existing TeleportHQ project, open Plugins in the editor's left sidebar, click Bookings and switch on Bookings enabled, then choose what people book, your timezone, your currency and the navigation links in the Activate Bookings window; TeleportHQ builds the booking pages, two sample items, opening hours, emails, sign-in and the admin panel, and the project becomes a web app.

To create a booking site in TeleportHQ, click + New Project on your dashboard, choose the Bookings card, then generate it with AI by describing your business (or start from a booking template when one is offered); the AI builds the pages with Bookings already on, your first bookable items, your booking rules and your opening hours.

TeleportHQ Bookings adds four pages in a bookings folder (the list of what can be booked at /book, one page per item with a live calendar at /book/<item>, each customer's own booking page, and My bookings at /my-bookings) plus a Bookings tab on the account page, where customers pick a date, book, pay, add the booking to their calendar or cancel it.

In TeleportHQ, you design the booking pages on the canvas like any page, and you set the booking list's filters (top bar or left sidebar), search, sort and layout in Booking Page Settings, which opens from the Booking page settings pill on the list or from Bookings → Booking Settings → Booking Page; preview pills fill the customer pages with examples, and Rebuild the booking pages brings back the current design.

To turn off Bookings in TeleportHQ, open the Bookings panel's Booking Settings, scroll to Disable Bookings, type "disable bookings" and click Disable Bookings (or switch off Bookings enabled in Plugins → Bookings); the booking pages and their workflows are removed, your items, bookings and settings stay in your database, and the change reaches your live site when you publish.

In TeleportHQ, open the Bookings panel in the editor's left sidebar, click Add Item (+) next to Items, fill in the New Item form (name, photos, how it is booked, capacity, guests and price) and click Create Item, and customers can book the item on your booking page.

In TeleportHQ, open a bookable item in the Bookings panel and use More for this item at the bottom of its form to add variants with their own price, rooms and photos, extras customers add to a booking such as breakfast or parking, and the related items shown under You may also like, then click Save Changes.

In TeleportHQ, click Add Item in the Bookings panel, then Autofill using AI, describe what people book in a sentence or two and click Generate Item; the AI fills in the item's name, description, photos, how it is booked, capacity, price, category, variants and extras, which you review before clicking Create Item.

In TeleportHQ, click Import items next to Items in the Bookings panel and drop an export from Booking.com, Airbnb, Vrbo, Square, Calendly or another platform (CSV, Excel, JSON or an .ics calendar, up to 10 MB); TeleportHQ shows what it will create, then creates the items with their variants and can block the days of upcoming reservations, without importing any guest details.

In TeleportHQ, open a saved bookable item, click Calendar Sync under More for this item, click Link a calendar and paste the other platform's calendar address so its bookings block the item, then, once your site is published, copy This site's calendar address into that platform's import calendar setting so your bookings block it there too.

TeleportHQ translates your bookable items with AI when you add a language (Automatically translate booking items) or change the project language (Translate booking items), and you can translate or edit each item on the Content language tabs of its form; the name, description, location and categories are translated, while photos, how it is booked, capacity and price are shared by every language.

In TeleportHQ, the gear titled Booking Settings at the top of the Bookings panel opens the Bookings Setup drawer, where you choose how new items are booked, whether you approve each booking, whether guests can book, whether a phone number is required and until when customers can cancel online, and open the settings for payment, invoices, booking times, opening hours, closed days, the booking page and the booking emails.

In TeleportHQ, open Booking Settings from the Bookings panel and use Booking Times for your timezone, how often start times are offered, how much notice you need, how far ahead customers can book and the check-in and check-out times, Opening Hours for the hours each weekday can be booked, and Closed Days to close dates for every item or for one item.

In TeleportHQ, add a payment provider such as Stripe or PayPal under Payment Providers in the Bookings panel, then open Booking Settings → Payment Settings and choose Online, when they book, When they arrive or Customers choose, and how many minutes a booking's time is held while the customer pays; bookings paid online can also get PDF invoices.

TeleportHQ Bookings emails your customers a confirmation, a request received, a request declined, a cancellation, a reminder and a new dates email, and emails you a booking alert for new bookings, online cancellations and payments that need you; all seven go through your own email sending service, which you set once under Email Delivery in Booking Settings → Customer Emails.

In TeleportHQ, open Growth → Bookings in the editor's left sidebar to see the bookings customers make in tabs (Upcoming, Requests, Past, Cancelled, All), search and filter them, and click one to accept, decline, cancel, mark it attended or a no-show, refund its online payment or add a private note; the Calendar section shows every booking by date.

Every booking in TeleportHQ has one of nine statuses (Awaiting payment, Awaiting confirmation, Confirmed, Cancelled, Declined, Not paid in time, Completed, No-show and Needs attention); the first three hold the booked time, cancelling, declining or an unpaid hold give it back, and Needs attention means the customer paid after their time was taken.

In TeleportHQ, open Growth → Bookings → Reports & Exports to generate a PDF report of a month's or a date range's bookings (revenue, occupancy, cancellations, no-shows, busiest days and items, best customers) or to download every booking of the period as a CSV or JSON file; it works on Trial, Pro and Premium workspaces, with up to 20 reports a day.

Your published TeleportHQ booking site's admin panel has a BOOKINGS group where you list bookings by view (Upcoming, Arriving today, Waiting for your answer…), accept, decline, cancel or mark them, move a booking to other dates, add a booking for a phone or walk-in customer, and manage items, opening hours, closed dates and booking settings; refunds are made in the editor.

In TeleportHQ, ask the AI Assistant to set up and run your bookings (items, rules, opening hours, closed days, the booking page, and accepting, declining, cancelling or refunding a booking), use Tailor project to my business… to write up to 4 bookable items for your business, and use the Marketing Studio's Get more bookings and Promote a bookable item goals to promote them; each uses AI tokens.

When TeleportHQ Bookings doesn't work, the message tells you why: "Booking emails cannot go out" needs an email provider and sender in Customer Emails, "No free times on this day" comes from opening hours, notice, how far ahead, closed or blocked days, full capacity or a hidden item, payment warnings need a provider that takes bookings, and calendar sync errors need a public iCal address under 5 MB; this page lists each message with its fix and the limits.