Workspaces & teamwork

Workspaces, members, roles, sharing and comments.

Articles

What is a workspace?

What is a workspace?

A TeleportHQ workspace is a shared space with one Owner that holds projects, members with roles, and its own plan and billing; you can own several workspaces and be a member of other people's, all listed in the dashboard sidebar under WORKSPACES and SHARED WITH ME.

How to create a new workspace

How to create a new workspace

In TeleportHQ, click New Workspace at the bottom of the dashboard sidebar, choose Pro, Premium or Academic, name the workspace, pick yearly or monthly billing and click Start with Pro (or the plan you chose) to pay at checkout; TeleportHQ then opens the new workspace.

How to switch workspaces and choose which one opens first

How to switch workspaces and choose which one opens first

In TeleportHQ, click any workspace name in the dashboard's left sidebar to switch to it, and set Account Settings → General → Primary workspace to choose which workspace opens when you sign in, on any browser or device.

How to rename a workspace

How to rename a workspace

In TeleportHQ, the workspace Owner points at the workspace in the dashboard sidebar, clicks ⋯ → Rename, types a new name in Workspace name and clicks Save Changes; the workspace's web address stays the same.

How to delete a workspace

How to delete a workspace

In TeleportHQ, the workspace Owner opens Workspace Settings → General and clicks Delete workspace in the red card at the bottom; this permanently deletes every project in it, and it's only possible once the plan, seats and add-ons have stopped billing and you own another workspace.

How to leave a workspace

How to leave a workspace

In TeleportHQ, point at a workspace under SHARED WITH ME in the dashboard sidebar, click ⋯ → Leave Workspace and confirm with Leave workspace; you lose access to all its projects and need a new invitation to get back in.

How to graduate a student from an Academic workspace

How to graduate a student from an Academic workspace

In a TeleportHQ Academic workspace, an Owner or Admin first picks the student for a project from its card (⋯ → Set graduation project for…), then clicks ⋯ → Graduate on the student in Workspace Settings → Collaborators; the project moves to a new, permanent workspace the student owns, and a copy stays behind.

How to invite people to your workspace

How to invite people to your workspace

In TeleportHQ, open Workspace Settings → Collaborators, type the person's email in Invite by email, pick a role and click Send invite; they get access to every project in the workspace straight away, and on Pro and Premium an editing role adds a paid editor seat.

What can each role do? (Admin, Designer, Editor, Viewer)

What can each role do? (Admin, Designer, Editor, Viewer)

TeleportHQ has six roles (Owner, Admin, Designer, Editor, Viewer and Limited Viewer); Owner, Admin, Designer and Editor can edit and use an editor seat, Viewers are free and read-only, and the Editor role can't publish, view code, edit components or see every page by default.

How to change a member's role

How to change a member's role

In TeleportHQ, the workspace Owner changes a member's role in Workspace Settings → Collaborators by picking a new role in the Role column; on Pro and Premium, moving someone to an editing role adds a paid seat, and making an editor read-only frees the seat as account credit.

How to remove a member or cancel an invitation

How to remove a member or cancel an invitation

In TeleportHQ, open Workspace Settings → Collaborators, click ⋯ on the person's row, choose Delete and confirm; this removes a member's access immediately and is also the only way to cancel an invitation that hasn't been used yet.

I was invited to TeleportHQ: how do I get access?

I was invited to TeleportHQ: how do I get access?

TeleportHQ invitations have no accept button; if you already have an account with the invited email you have access straight away, and if you don't, sign up with exactly that email and the shared workspace or project appears in your dashboard under SHARED WITH ME.

How to invite someone to one project

How to invite someone to one project

In the TeleportHQ editor, click Share at the top right, type the person's email in Add email, pick a role and click Send invite; they get access to that project only, and on Pro and Premium an editing role may add a paid editor seat.

How to make a project private, view-only or cloneable

How to make a project private, view-only or cloneable

In the TeleportHQ editor, click the Public or Private label next to Share and choose Private (only collaborators), Can view (anyone with the link can look) or Can clone (anyone with the link can copy it as a template) under Public access; Private needs Pro or Premium.

How to ask for editing rights on a view-only project

How to ask for editing rights on a view-only project

When a TeleportHQ project opens with a View only button in the top bar, click View only and then Request editing rights; the workspace Owner gets an email and has to change your role, and you can send one request per project every 24 hours.

How to control which collaborators see each page

How to control which collaborators see each page

In the TeleportHQ editor, open a page's menu in the Pages list (the … at the end of its row, or a right-click) and choose Permissions, then switch each collaborator on or off; Editors and Limited Viewers start with no pages, the other roles start with every page, and the Owner always sees everything.

How to find projects shared with you (and leave them)

How to find projects shared with you (and leave them)

In TeleportHQ, projects other people shared with you one by one are on your dashboard under SHARED WITH ME → Shared projects; to leave one, click ⋮ on its card, choose Leave Project and confirm with Leave project.

How to share your project with TeleportHQ support

How to share your project with TeleportHQ support

To let TeleportHQ support look at a problem in your project, first tell support about it in the chat or at hello@teleporthq.io, then in the editor click Share, add support@teleporthq.io with the Designer role and click Send invite; this never adds a paid seat, and you can remove support when the issue is solved.

How to edit a project together in real time

How to edit a project together in real time

In TeleportHQ, everyone with access can open the same project at once and see each other's changes live; collaborators' avatars appear at the top right of the editor, clicking one follows that person, and clicking your own avatar brings everyone to the page you have open.

How to leave and reply to comments

How to leave and reply to comments

In the TeleportHQ editor, right-click an element and choose Add Comment (or click + in the Comments panel), type your feedback and press Enter; replies, @mentions and Mark as resolved happen on the comment itself, and comments don't send email notifications.

Why can't I select an element someone else is editing?

Why can't I select an element someone else is editing?

In TeleportHQ, an element is locked for everyone else while a collaborator is actively changing it (typing, resizing, dragging, adjusting spacing, or while the AI Assistant, a translation or Tailor this project works on it); it shows a grey cover with their name, or Translating..., and unlocks by itself when they finish.

Why did the editor say "Access denied", "New project role" or "You're offline"?

Why did the editor say "Access denied", "New project role" or "You're offline"?

These TeleportHQ editor messages mean something changed while you had the project open; "Access denied" means your access was removed, "New project role" means your role changed and the page reloads, and "You're offline" or "Connection lost" means your connection dropped and your edits are paused until it is back.