Online store

You can create an online store in TeleportHQ in two ways, by letting AI build a complete store (or starting from a store template) from the E-commerce card in New Project, or by switching on E-commerce in an existing project from Plugins, and then you connect a payment provider such as Stripe or PayPal, add products and publish.

To add an online store to an existing TeleportHQ project, open Plugins in the editor's left sidebar, click E-commerce, switch on E-commerce enabled, confirm, and choose a payment provider or No Provider; TeleportHQ creates the product, cart, checkout and order pages, and the project becomes a web app.

To accept online payments in a TeleportHQ store, open E-commerce → Payment Providers, click +, pick Stripe, PayPal or another provider, paste its API keys and click Save Configuration; when you publish, TeleportHQ connects the Stripe or PayPal webhook for you so paid orders are marked paid.

In a TeleportHQ store, publishing to Production connects the Stripe or PayPal payment webhook for you; for Square and Paddle you click Connect automatically in the provider's Webhook section and publish again, for Razorpay you add the webhook URL by hand, and Mollie and CoinGate need nothing.

To test your TeleportHQ store's checkout without real money, connect your payment provider with its test or sandbox keys (for example a Stripe sk_test_ key or a PayPal Sandbox app), publish, and buy something on your published site; when it works, replace them with live keys and connect the live webhook.

In TeleportHQ, the E-Commerce panel (the E-commerce icon in the editor's left sidebar, or Plugins → E-commerce → Open) holds your store's Payment Providers, Products and settings, while orders, reports and subscriptions are in Growth → E-Commerce; click E-Commerce Tutorial at the top of the panel for a guided tour.

In TeleportHQ, if you deleted your store's e-commerce folder, click Activate E-Commerce in the E-Commerce panel to rebuild the pages over your kept products and settings; to remove the store, turn off E-commerce enabled in Plugins → E-commerce (or use Disable E-Commerce in E-Commerce Setup) and publish, which removes the store pages and clears your payment provider connections and store settings.

The TeleportHQ store sells physical and digital products, subscriptions and gift cards through seven payment providers, but it can't yet connect Adyen, Checkout.com, Paystack, Flutterwave, PayU, Fiserv or Antom, import products straight from Shopify, Wix or other platforms (file import works), use live carrier rates or a tax service, or keep separate test keys for staging.

To add a product to your TeleportHQ store, open the E-Commerce panel from the editor's left sidebar, click + (Add Product), fill in Product Name and Price, check the Currency and Status, and click Create Product.

To sell a TeleportHQ store product in sizes, colors or other variants, open the product, click Variants under More ways to sell it, add up to 3 variant options with their values, set a price, stock and SKU for each combination, and click Save Changes.

In the TeleportHQ product form, click Add Image under Product Images (or drop pictures from your computer onto it) to add photos up to 5 MB, set the main photo with Make Main, and click Save Changes; under 3D Model, click Add 3D model to upload a .glb file up to 30 MB or pick a free model from a 3D library.

In a TeleportHQ store, click Manage next to the category filters in the E-Commerce panel to build a nested category tree (for example Breads › Sourdough), then pick categories in each product's Categories field and publish so your category menus and filters update.

To put a TeleportHQ store product on sale, open the product, click Discounts under More ways to sell it, click Add discount, choose Percentage or Fixed amount, set the Starts and Expires dates, click Create discount and save the product; to show "you may also like" products, click Related products and pick them.

In a TeleportHQ store, click + (Add Product) in the E-Commerce panel, then Autofill using AI, describe the product in a sentence and click Generate Product; the AI fills in the name, description, price, category, photos and more, which you review before clicking Create Product.

To import products into a TeleportHQ store, open the E-Commerce panel, click More actions (…) → Import Products next to Products, drop a CSV or JSON file of up to 10 MB (a Shopify product export works as it is, variants included), check the preview and click Import; files with other column names can be mapped with AI.

To export all products from a TeleportHQ store, open the E-Commerce panel, click More actions (…) → Export Products next to Products, choose CSV or JSON and click Export; product export works on Trial, Pro and Premium workspaces.

To list your TeleportHQ store's products on Google Shopping, publish your site, open E-Commerce Settings → Google Shopping → Manage, and either add your product feed link (your site address + /feed.xml) in Google Merchant Center as a scheduled fetch, or connect your Google account and click Sync products now.

To show products on a TeleportHQ page, add List Products or Grid Products from Elements → E-Commerce and adjust it in the Products List Settings panel, or add Details Product for a single product; to change the store's own products page (filters, grid or list view, pagination), use E-Commerce Settings → Products Listing → Customize.

In TeleportHQ, you sell a subscription by setting a product's Payment Type to Recurring, choosing a Billing Interval and an optional free trial; your payment provider charges buyers every period, you manage subscribers in Growth → E-Commerce → Subscriptions, and buyers manage theirs on a My Subscriptions page.

In TeleportHQ, turn on This product is digital in the product form, add the files buyers download with Add files and, if you sell software, paste license keys; once an order is paid, buyers download from their order page and get an email, and no delivery fee is charged.

In a TeleportHQ store, open a product, click Options under More ways to sell it, and add options shoppers fill in before buying, such as a size, an engraving, a gift message, a yes-or-no extra or their own photo, each with an optional extra price and rules for when it shows.

In a TeleportHQ store, every product opens on the standard product page; to show some products differently, open E-Commerce Settings → Product pages → Manage, create a custom product page (for example Made to order), choose its products and design it on the canvas, and those products open at its own address.

A TeleportHQ store gives shoppers a cart and a checkout page where they enter their details, choose delivery (and a shipping method, if you use shipping zones) or store pickup, apply discount codes and gift cards, and pay online or on delivery; you set up every part in E-Commerce Setup.

In TeleportHQ, open E-Commerce Settings, click Delivery Settings under Enable Delivery, set one flat Delivery Price, optionally switch on Free Delivery Over Threshold with a Minimum Order Amount, and click Save Delivery Settings; for different prices per country, add shipping zones.

In TeleportHQ, switch on Store Pickup in E-Commerce Settings, click Manage Locations, add your shop or warehouse with Add Location, and publish; shoppers can then choose Store Pickup at checkout, pick a location and pay no delivery fee.

In TeleportHQ, switch on Vouchers in E-Commerce Settings, click Manage Vouchers → Add Voucher, type a code, choose the discount and what it applies to, add optional conditions and limits, and click Save voucher; shoppers type the code under Have a voucher? at checkout.

In TeleportHQ, give each product a Quantity, then open E-Commerce Settings → Stock Management → Stock Settings to choose whether shoppers can buy out-of-stock items, hide or label sold-out products, limit cart quantities and get an email when stock falls to your low-stock threshold.

In TeleportHQ, switch on Invoices in E-Commerce Settings, click Configure Invoices, set the invoice prefix, your tax rate and whether tax is added on top or included in the price, add your company details and click Save Changes; a PDF invoice is then created for every paid order, with no payment provider needed, and tax rates per country come from Shipping & Tax Regions.

In TeleportHQ, switch on Allow Reviews or Allow Favourites in E-Commerce Settings and publish; signed-in shoppers can then rate products from 1 to 5 stars, which you approve in your site's admin panel, and save products to a My Favourites page.

In TeleportHQ, switch on Abandoned Cart Reminders in E-Commerce Settings, click Configure Reminders, choose how many hours a cart can sit untouched, adjust the email and click Save Reminder Settings; signed-in shoppers then get one reminder per cart, on Trial, Pro and Premium workspaces.

A TeleportHQ store emails you about new orders, low stock, new reviews and return requests, and emails customers their invoices, order updates, refunds, gift cards, downloads, subscription updates, return confirmations and abandoned cart reminders; all of them except the cart reminders go out through the one email sending service your project uses.

In TeleportHQ, switch on Shipping & Tax Regions in E-Commerce Settings, click Manage Regions, add a shipping zone with its countries, then give it one or more rates (flat, by order total or by weight); buyers pay the rates of the zone that lists their country, and you can also set tax per country there.

In TeleportHQ, switch on Gift Cards in E-Commerce Settings and mark a product as a gift card; each paid purchase creates a card worth the price paid and emails its code to the buyer, shoppers spend it at checkout under Have a gift card?, and you issue, disable or adjust cards from Manage Gift Cards.

In TeleportHQ, switch on Automatic Discounts in E-Commerce Settings, click Manage Discounts → Add Discount, name the discount, choose its type, products and optional conditions such as a minimum order value, and click Create discount; it then applies on its own to every cart that qualifies, with no code.

In TeleportHQ, open Growth → E-Commerce → Orders in the editor's left sidebar to see your store's sales figures, search and sort every order, and click one to ship, refund, cancel, mark as paid or change its status; your live site's admin panel lists them too.

Every TeleportHQ store order has two separate badges, an order status (Pending, Confirmed, Shipped, Delivered, Completed, Cancelled, Refunded) for what you still owe the customer and a payment status (Unpaid, Pending, Awaiting Confirmation, Paid, Partially Refunded, Refunded, Failed) for the money; each parcel also has a shipment status (Shipped, Delivered, Voided).

In TeleportHQ, open the order in Growth → E-Commerce → Orders, click Mark as Paid and confirm to record money you received outside online checkout, such as cash on delivery or a bank transfer; it doesn't charge the customer, email them or create an invoice.

In TeleportHQ, open the order in Growth → E-Commerce → Orders, click Ship items, choose what is in the parcel, the carrier and the tracking number, and click Ship; the customer is emailed the tracking details, and each parcel has a Packing slip PDF.

In TeleportHQ, open the order in Growth → E-Commerce → Orders and click Refund; refunds through Stripe, PayPal, Mollie, Razorpay, Square or Paddle send the money back automatically, refunds for cash, pickup or other payment methods are only recorded, and stores that sell gift cards can refund as store credit.

In TeleportHQ, open the order in Growth → E-Commerce → Orders, click Cancel Order, choose whether to refund the customer and put the items back in stock, then confirm; the customer gets one cancellation email, and a cancelled order can't be reopened.

TeleportHQ stores get a public Right of withdrawal page where customers ask to return products; you get an email, review each request in your live site's admin panel under Withdrawal Requests, and refund the order separately from Growth → E-Commerce → Orders in the editor.

In TeleportHQ, open one order's invoice from Growth → E-Commerce → Orders → order → Invoice → Open Invoice PDF, or download every invoice from a month or date range as a ZIP from the Orders page's Reports & Exports tab → Download invoices (Trial, Pro and Premium).

In TeleportHQ, open Growth → E-Commerce → Orders → Reports & Exports to generate a PDF sales report, download a period's invoices as a ZIP, or export orders or subscriptions as a CSV or JSON file; these tools work on Trial, Pro and Premium workspaces.

A TeleportHQ store emails customers through your project's email provider (SendGrid, Resend, Mailgun, Postmark or MailerSend); when no email goes out after you ship, refund, cancel or change an order, the message says why, most often "no email provider is connected to this store", and you fix it by connecting a provider with its API key and a sender address.