Help Center

Guides and answers to common questions.

Why TeleportHQ? Is it right for your project?
Why TeleportHQ?

Why TeleportHQ? Is it right for your project?

TeleportHQ builds a working website or web app from a description of your business, runs it (hosting, store, bookings, accounts, emails and an admin panel are wired when you switch them on) and helps you grow it with built-in analytics, audits and marketing tools, all from one project; this guide says who it suits, who it doesn't, and how it compares with visual site builders, AI app builders and coding assistants.

How to find and manage bookings in Growth
Managing bookings

How to find and manage bookings in Growth

In TeleportHQ, open Growth → Bookings in the editor's left sidebar to see the bookings customers make in tabs (Upcoming, Requests, Past, Cancelled, All), search and filter them, and click one to accept, decline, cancel, mark it attended or a no-show, refund its online payment or add a private note; the Calendar section shows every booking by date.

How to add a bookable item (a room, appointment, table, class or rental)
Bookable items

How to add a bookable item (a room, appointment, table, class or rental)

In TeleportHQ, open the Bookings panel in the editor's left sidebar, click Add Item (+) next to Items, fill in the New Item form (name, photos, how it is booked, capacity, guests and price) and click Create Item, and customers can book the item on your booking page.

What is Bookings in TeleportHQ, and what does it add to your site?
Setting up bookings

What is Bookings in TeleportHQ, and what does it add to your site?

Bookings is the TeleportHQ plugin that lets visitors book rooms, appointments, tables, classes or rentals on your site, with booking pages and a live calendar, online or on-arrival payment, customer emails and accounts, and places to manage every booking in the editor and in your site's admin panel.

What can I change in Booking Settings?
Rules, payment and emails

What can I change in Booking Settings?

In TeleportHQ, the gear titled Booking Settings at the top of the Bookings panel opens the Bookings Setup drawer, where you choose how new items are booked, whether you approve each booking, whether guests can book, whether a phone number is required and until when customers can cancel online, and open the settings for payment, invoices, booking times, opening hours, closed days, the booking page and the booking emails.

What is a scroll story (Scroll Scene)?
Scroll stories

What is a scroll story (Scroll Scene)?

A scroll story in TeleportHQ is a section built with the Scroll Scene element that stays on screen while visitors scroll through it, so its chapters take the stage one after another; add one from Elements → Primitives → Motion → Scroll Scene, or a ready-made one from Elements → Sections → Stories.

How to add page transitions to your site
Page transitions

How to add page transitions to your site

In TeleportHQ, click the Project settings cog at the bottom of the left sidebar, open Page transitions under Appearance and click a card such as Fade or Slide up; the transition then plays every time a visitor moves from one page of your site to another, in Preview and on the published site.

What's in the Growth tab?
SEO, analytics & marketing

What's in the Growth tab?

The Growth tab in the TeleportHQ editor brings together the Marketing Studio, Analytics (who visits your site), SEO & Performance, your form submissions and, when your project has a store or takes bookings, its orders, subscriptions and bookings; the marketing, analytics and SEO tools need a trial or paid plan.

What add-ons can I buy? (domains, languages, web app slots, editor seats)
Add-ons

What add-ons can I buy? (domains, languages, web app slots, editor seats)

On a TeleportHQ Pro or Premium plan you can add extra custom domains, extra languages, Web App slots and extra editor seats; each one is a recurring add-on that follows your plan's monthly or yearly billing, and the workspace owner manages it in Workspace Settings.

What is TeleportHQ?
Getting started

What is TeleportHQ?

TeleportHQ is a browser-based platform for building, publishing and growing websites, web apps, online stores and booking sites without writing code, using AI generation, a visual editor and a built-in AI Assistant.

What is the admin panel?
Admin panel

What is the admin panel?

The TeleportHQ admin panel is a back office that TeleportHQ builds for your web app at /admin/dashboard on your published site, where people with the admin role manage users, orders, products, bookings, invoices, blog posts and comments, files, sent emails and your own database tables, and build extra pages from blocks, without opening the editor.

Why can't I edit my project? ("View only" or read-only)
Troubleshooting

Why can't I edit my project? ("View only" or read-only)

A TeleportHQ project opens read-only when your role only allows viewing, the workspace's trial or subscription has ended, you opened a public or cloneable link, the editor lost its connection, or a teammate is editing the same element; the message you see tells you which, and each case has its own fix.

…