Members & roles

How to remove a member or cancel an invitation

September 15, 2026
How to remove a member or cancel an invitation

In TeleportHQ, you remove someone from a workspace in Workspace Settings → Collaborators: click the ⋯ at the end of their row, choose Delete, and confirm. Their access ends immediately. The same steps cancel an invitation, because TeleportHQ has no separate "revoke" or "cancel invite" button.

Before you start

  • You need to be the workspace Owner or an Admin.
  • The Owner can't be removed. You also can't remove yourself this way. To leave someone else's workspace, see How to leave a workspace.
  • This works without an active plan too. While the workspace's trial or subscription has ended, you can still remove members. Only inviting people and giving editing roles wait until the Owner subscribes.
  • Think about a read-only role instead. If you only want to stop paying for someone's editor seat, you can make them a Viewer and they keep access. See How to change a member's role.

Steps

  1. On your dashboard, in the left sidebar, point at the workspace and click the ⋯ icon at the right end of its row.
  2. Click Manage Collaborators. If you're an Admin, the workspace is under SHARED WITH ME and the item is See Collaborators.
  3. In the Members list, find the person. Invitations that haven't been used yet show only an email address.
  4. Click the ⋯ at the end of their row.
  5. Click Delete. The Delete workspace member? window opens: "Are you sure you want to delete the selected workspace member?"
  6. Click Delete to confirm. For an editor on a workspace that pays for seats, the window also explains that the unused part of the seat's billing period becomes account credit.

Check that it worked

TeleportHQ shows "Workspace member was successfully removed" and the person disappears from the Members list.

If they had a project open, their editor shows Access denied ("Access to this project or it's workspace has been removed. You will be redirected to dashboard in a few moments...") and sends them to their dashboard after a few seconds.

Remove someone from a single project

People invited to only one project (collaborator type Project) can also be removed from that project in the TeleportHQ editor. You need to be the Owner or an Admin.

  1. Open the project and click Share in the top bar.
  2. In the Collaborators window, find the person under Project collaborators.
  3. Open the role list next to their name.
  4. Click Remove, at the bottom of the list. There is no confirmation.

If this was the last project they had access to, they also disappear from the workspace's Members list.

Troubleshooting

"Could not remove workspace collaborator. Please try again." The removal didn't save. Reload the page and try again.

There's no ⋯ on the row You can't remove the Owner, and you can't remove yourself. The Owner and Admins see the ⋯ on everyone else's row. Other roles don't see it at all.

Good to know

  • Removing an editor frees a seat. On Pro and Premium, removing an Admin, Designer or Editor credits the unused part of the seat's billing period to your account. It's applied to your next invoice, not refunded to your card. See How do editor seats work, and what do they cost?.
  • Invitations can't be resent. To invite someone again after removing them, add their email again with Send invite.
  • Removing is instant. The person needs a new invitation to get back in.
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Related Articles

How to invite people to your workspace

In TeleportHQ, open Workspace Settings → Collaborators, type the person's email in Invite by email, pick a role and click Send invite; they get access to every project in the workspace straight away, and on Pro and Premium an editing role adds a paid editor seat.

How to change a member's role

In TeleportHQ, the workspace Owner changes a member's role in Workspace Settings → Collaborators by picking a new role in the Role column; on Pro and Premium, moving someone to an editing role adds a paid seat, and making an editor read-only frees the seat as account credit.

How to invite someone to one project

In the TeleportHQ editor, click Share at the top right, type the person's email in Add email, pick a role and click Send invite; they get access to that project only, and on Pro and Premium an editing role may add a paid editor seat.

How do editor seats work, and what do they cost?

On TeleportHQ Pro and Premium, the owner's editor seat is included and each other person with an editing role (Admin, Designer or Editor) is a paid seat, charged to your card when you invite them and credited when you remove them or make them a Viewer; Viewers and Limited Viewers are free.

Why did the editor say "Access denied", "New project role" or "You're offline"?

These TeleportHQ editor messages mean something changed while you had the project open; "Access denied" means your access was removed, "New project role" means your role changed and the page reloads, and "You're offline" or "Connection lost" means your connection dropped and your edits are paused until it is back.

How to leave a workspace

In TeleportHQ, point at a workspace under SHARED WITH ME in the dashboard sidebar, click ⋯ → Leave Workspace and confirm with Leave workspace; you lose access to all its projects and need a new invitation to get back in.