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How to switch between monthly and yearly billing

September 15, 2026
How to switch between monthly and yearly billing

In TeleportHQ, you change your billing period from Workspace Settings → Plans: on your current plan card, click Switch to yearly or Switch to monthly, check the Plan Switch Summary, and click Continue. The change applies straight away. Yearly billing costs less per month. When you switch from yearly to monthly, the time you haven't used becomes account credit for future invoices, not a refund to your card.

Before you start

  • You must be the workspace owner, on Pro or Premium.
  • Yearly saves money. Next to Billing period, the Plans tab shows Yearly with a Save N% badge. For prices, see the TeleportHQ pricing page.
  • Moving from yearly to monthly ends your current year today. You don't get money back on your card.

Steps

  1. On the dashboard, next to your plan name at the top, click Manage. Workspace Settings opens.
  2. In the SETTINGS list on the left, click Plans.
  3. On the card tagged Current plan, click Switch to yearly (or Switch to monthly). The Switch plan to Yearly billing (or Switch plan to Monthly billing) window opens.
The current plan card on the TeleportHQ Plans tab with the Switch to link highlighted
  1. Read the Plan Switch Summary. It lists the credit for your unused time, the charge for the new billing period, and Charged today: (or Credit left on your account:).
  2. If something is charged today, choose a card under Payment method:: Card ending with your saved card, or New Card to add a different one. If nothing is charged today, the window says your future invoices continue on your saved card instead.
  3. Click Continue. To change your mind, click Cancel.
The TeleportHQ Switch plan to Yearly billing window with the Plan Switch Summary and the payment method choice

If you chose New Card, a Stripe page opens to save the card. Finish it to complete the switch.

Check that it worked

A message says "Workspace billing period has been successfully updated." Next to Billing period, the Plans tab now shows Yearly or Monthly, and Workspace Settings → Billing shows the new renewal date.

Troubleshooting

"Could not update billing period. Please try again." The switch didn't go through, often because the card was declined. Check your card, or pick New Card, and try again. See My payment failed.

I don't see Switch to yearly or Switch to monthly The links only appear on the current plan card of a paying Pro or Premium workspace. They don't appear while the subscription is cancelled (click Continue Subscription first), or on Lifetime and custom plans.

Good to know

  • How the credit works when you go from yearly to monthly: your current year ends today. You're charged for the first month, and the value of the unused time becomes account credit. The credit pays your next invoices automatically until it runs out. Nothing is charged to your card while credit remains.
  • AI tokens don't refill when you switch. Your next 30-day refill brings the usual amount.
  • Add-ons follow the plan's billing period. Extra custom domains, languages and Web App slots switch to the same cycle as the plan.
  • Editor seats on a yearly plan can renew monthly or yearly. Yearly seats are only available on a yearly plan. See How do editor seats work?.
  • Academic plans use the Switch to Yearly or Switch to Monthly button on the Academic card.
  • Your currency stays the same after switching.
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How do editor seats work, and what do they cost?

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To move a TeleportHQ workspace from Pro to Premium, open Workspace Settings → Plans, click Upgrade to Premium, check the prorated amount in the confirmation window and click Confirm and pay; Premium and its 150,000 monthly AI tokens start right away.

Which payment methods can I use? (cards, promo codes)

TeleportHQ subscriptions, add-ons and AI token packs are paid by card on Stripe's secure checkout page; PayPal and bank transfer aren't offered, and promotion codes can be entered on the checkout page.