Plans

What's the difference between Trial, Pro and Premium?

What's the difference between Trial, Pro and Premium?

TeleportHQ has three plans: Trial, Pro and Premium. The Trial is a free 7-day test of the whole product on 1 project. Pro is for unlimited websites with private projects, a custom domain and code download. Premium includes everything in Pro, plus one web app, more monthly AI tokens, more storage per project and unlimited forms.

There is no permanent free plan. When a trial ends without a subscription, the workspace is locked. For current prices, see the TeleportHQ pricing page.

How TeleportHQ plans work

  • A plan belongs to a workspace, not to your account. Each workspace (a group of projects with its own members and billing) has its own plan. If you own two workspaces, each one needs its own subscription.
  • Your first workspace starts on the Trial when you sign up. You don't need a credit card. Each account gets one trial, so a second workspace needs a subscription. See How does the TeleportHQ free trial work?.
  • Pro and Premium are paid monthly or yearly. Yearly billing costs less per month. The Plans tab shows the saving as a Save N% badge.
  • Only the workspace owner sees the Plans and Billing tabs and can subscribe.

Trial, Pro and Premium side by side

These are the limits TeleportHQ applies to each plan. Numbers are per workspace unless the row says otherwise.

TrialProPremium
How long7 days, freeMonthly or yearly subscriptionMonthly or yearly subscription
Website projects1UnlimitedUnlimited
Pages per project200UnlimitedUnlimited
Web apps1 includedNone included: each web app runs free for 7 days, then needs a Web App slot or Premium1 included, more with Web App slots
EditorsUnlimited, free during the trialOwner included; each extra editor is a paid seatOwner included; each extra editor is a paid seat
AI tokens30,000 once, plus 25,000 if you subscribe during the trial100,000 every 30 days150,000 every 30 days
Custom domains included11, plus 1 per Web App slot1, plus 1 per Web App slot
Asset storage per project1 GB, up to 10 MB per file, 2,000 files1 GB, up to 10 MB per file, 2,000 files3 GB, up to 30 MB per file, 6,000 files
Forms10 forms, 2,000 submissions a month10 forms, 2,000 submissions a monthUnlimited
Storage for each web app's data200 MB200 MB200 MB
Bandwidth5 GB a month10 GB a month50 GB a month
TeleportHQ databaseLower tier: 5,000 records per table, inactive 7 days after it's created200,000 records per table200,000 records per table
BackupsAutomatic only5 manual, plus automatic5 manual, plus automatic
Download your codeNo (10 code views)Yes, for websitesYes, for websites
Public published siteNo: every publish is password-protectedYesYes
Private projectsNoYesYes
Project foldersNoYesYes
TeleportHQ branding removedNoYesYes
Buy add-ons (extra domains, languages, Web App slots, editor seats)NoYesYes

Every plan, including the Trial, includes the editor, the AI website builder, the AI Assistant, real-time collaboration, hosting with SSL on a TeleportHQ address (behind a password during the trial), analytics, SEO tools, data source connections and the Figma plugin.

Interactive parts that run in the visitor's browser work on websites on every plan, with no Web App slot: showing and hiding elements, tabs, pop-ups, collapsible text, calendars, countdowns, a kanban board, drag and drop, a language switcher and a cookie banner. Connecting a data source, the TeleportHQ database included, also keeps a project a website. Only features that need a server, such as sign-in, workflows, a store or a blog, make it a web app. See What's the difference between a website and a web app?.

Which TeleportHQ plan should I choose?

  • Choose Pro if you build websites: a business site, a portfolio, landing pages for clients. You get unlimited website projects, private projects, a custom domain and code download.
  • Choose Premium if you need a web app. A web app is a project with live features that need a server, such as user sign-in, workflows, an online store or a blog. Premium includes one web app, 150,000 AI tokens a month, 3 GB of storage per project and unlimited forms.
  • On Pro, you can still run a web app. Buy a Web App slot for it, or upgrade to Premium later. See Why does my web app need a slot?.
  • Not sure yet? Use the 7-day trial. It gives you almost everything, so you can test your real project before paying.

What the TeleportHQ trial holds back

The trial includes almost the whole product. These things need Pro or Premium:

  • a public site (during the trial, every publish puts your site behind a password; see Why does my published site ask for a password?);
  • private projects (trial projects are public);
  • project folders;
  • manual backups;
  • downloading your code, from the Code window or the command palette (you can view it 10 times; web apps can't download code on any plan);
  • removing the TeleportHQ branding;
  • the Pro and Premium TeleportHQ database tier (a database created during the trial holds 5,000 records per table and becomes inactive 7 days after it's created, even though the editor shows the Pro and Premium limits; see Why is my TeleportHQ database inactive?);
  • buying add-ons, such as extra languages or extra custom domains;
  • more than 1 project.

Where to see your plan and compare plans

  1. On the dashboard, next to your plan name at the top (for example Premium Plan), click Manage. Workspace Settings opens.
  2. In the SETTINGS list on the left, click Plans.
The top of the TeleportHQ Plans tab for a Premium workspace, with the billing period and the Premium card marked Current plan

You can also point at your workspace under WORKSPACES in the left sidebar, click its ⋯ menu, then click Plans.

The Plans tab shows the Billing period, the plan cards and a full comparison table called What's included. The column for your current plan is marked current. A Premium workspace sees only the Premium card, because Premium can't move down to Pro in place.

The What's included table on the TeleportHQ Plans tab, comparing Pro and Premium, with the current Premium column highlighted

If you're on an older Pro subscription, the table has an extra column called Pro · your current terms. See I'm on an older or Lifetime plan.

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How does the TeleportHQ free trial work?

Every new TeleportHQ account starts a free 7-day trial with no credit card, covering the whole product on 1 project with 30,000 AI tokens; subscribe before it ends to keep your work online and get 25,000 extra tokens.

How to subscribe to Pro or Premium

To subscribe a TeleportHQ workspace, open Workspace Settings → Plans, click Choose Pro or Choose Premium, pick monthly or yearly billing and any add-ons, then pay on the Stripe checkout page; the plan starts as soon as the payment is confirmed.

How to upgrade from Pro to Premium

To move a TeleportHQ workspace from Pro to Premium, open Workspace Settings → Plans, click Upgrade to Premium, check the prorated amount in the confirmation window and click Confirm and pay; Premium and its 150,000 monthly AI tokens start right away.

What add-ons can I buy? (domains, languages, web app slots, editor seats)

On a TeleportHQ Pro or Premium plan you can add extra custom domains, extra languages, Web App slots and extra editor seats; each one is a recurring add-on that follows your plan's monthly or yearly billing, and the workspace owner manages it in Workspace Settings.

What are AI tokens, and how many do I get?

AI tokens are the credits TeleportHQ uses for AI features such as generating websites, pages, sections and images and chatting with the AI Assistant; a trial gets 30,000 once, Pro resets to 100,000 every 30 days, Premium to 150,000, and tokens you buy or earn never expire.

What's the difference between a website and a web app?

In TeleportHQ, a website (a presentation website) presents information and its code can be downloaded, while a web app adds workflows, user accounts, a store, a blog or online bookings, can't have its code downloaded, and needs a Web App slot to stay online after 7 days.