Subscribe, upgrade, switch billing, cancel.
To subscribe a TeleportHQ workspace, open Workspace Settings → Plans, click Choose Pro or Choose Premium, pick monthly or yearly billing and any add-ons, then pay on the Stripe checkout page; the plan starts as soon as the payment is confirmed.
To move a TeleportHQ workspace from Pro to Premium, open Workspace Settings → Plans, click Upgrade to Premium, check the prorated amount in the confirmation window and click Confirm and pay; Premium and its 150,000 monthly AI tokens start right away.
TeleportHQ doesn't offer a direct Premium-to-Pro downgrade; to pay less, cancel the Premium subscription under Plans, let the paid period end, then subscribe the workspace to Pro and republish your sites.
To change how often your TeleportHQ subscription is billed, open Workspace Settings → Plans, click Switch to yearly or Switch to monthly on your current plan card, review the Plan Switch Summary and click Continue; unused time becomes account credit, not a card refund.
To cancel a TeleportHQ subscription, open Workspace Settings → Plans, click Cancel subscription on your current plan card and confirm; you keep full access until the paid period ends, then sites go offline and projects are archived, and you can undo it before then with Continue Subscription.
If a TeleportHQ renewal payment fails, your workspace keeps working for up to 21 days while the payment is retried; update your card from the dashboard banner or from Workspace Settings → Billing → Manage payment, which opens Stripe's secure billing page.
TeleportHQ subscriptions, add-ons and AI token packs are paid by card on Stripe's secure checkout page; PayPal and bank transfer aren't offered, and promotion codes can be entered on the checkout page.
