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Help Center›Plans & billing›Invoices & payments

Invoices & payments

Invoices, VAT and billing details.

Articles

How to see what you pay and when it renews

How to see what you pay and when it renews

In TeleportHQ, the workspace owner opens Workspace Settings → Billing to see the plan, billing period and renewal date in Subscription, and every charge (plan, extra editor seats, add-ons), the total per month or year and any account credit in Cost Breakdown.

How to add your company name and VAT number to invoices

How to add your company name and VAT number to invoices

In TeleportHQ, the name, address, country and company VAT number printed on your invoices are set in Workspace Settings → Billing → Billing Settings, then saved with Save Changes; to fix your latest invoice from this month, click Regenerate invoice to get a new copy by email.

Where do I find my invoices?

Where do I find my invoices?

TeleportHQ emails a PDF invoice after every payment, including subscription renewals, editor seats, add-ons and AI token packs; there's no invoice list in the app, but the workspace owner can get a new copy of the latest invoice from this month in Workspace Settings → Billing → Regenerate invoice.

Are prices shown with VAT, and why are they in USD or EUR?

Are prices shown with VAT, and why are they in USD or EUR?

TeleportHQ charges the price you see and adds no VAT at checkout; for a billing country in the EU, the invoice shows the VAT included in that price (eligible EU businesses can use reverse charge), and prices are in US dollars unless your account already pays for a workspace in euros.

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